Association Journals
The Interaction Effect of Personality and Workplace Environment on Organizational Citizenship Behavior in Young Workers: The Mediating Role of Organization-Based Self-Esteem
Mio NORIMATSU(University of Tsukuba)
Yuto KIMURA(Niigata University)
This study examined the interaction effect of personality and workplace environment on Organizational Citizenship Behavior (OCB) in young workers, focusing on the mediating effects of Organization-Based Self-Esteem (OBSE). A survey was administered to 380 employees of a variety of companies. Results showed that (1) Leader-Member Exchange (LMX) and Team-Member Exchange (TMX) had positive effects on interpersonal helping behavior through OBSE; (2) LMX had a stronger effect on OBSE than TMX in the low conscientiousness personality group, whereas TMX had a stronger effect on OBSE than LMX in the high conscientiousness personality group; and (3) in the low conscientiousness personality group, the effect of task interdependence on interpersonal helping behavior was stronger than that of OBSE.
Keyword : organizational citizenship behavior, personality, exchange relationship, interdependence, organization-based self-esteem