学会誌「産業・組織心理学研究」

性格特性と職場環境の相互作用が若年就業者の組織市民行動に与える影響 :組織内自尊感情による媒介効果に着目して

乗松 未央(筑波大学)

木村 裕斗(新潟大学)

This study examined the interaction effect of personality and workplace environment on Organizational Citizenship Behavior (OCB) in young workers, focusing on the mediating effects of Organization-Based Self-Esteem (OBSE). A survey was administered to 380 employees of a variety of companies. Results showed that (1) Leader-Member Exchange (LMX) and Team-Member Exchange (TMX) had positive effects on interpersonal helping behavior through OBSE; (2) LMX had a stronger effect on OBSE than TMX in the low conscientiousness personality group, whereas TMX had a stronger effect on OBSE than LMX in the high conscientiousness personality group; and (3) in the low conscientiousness personality group, the effect of task interdependence on interpersonal helping behavior was stronger than that of OBSE.

キーワード : 組織市民行動, 性格特性, 社会的交換関係, 相互依存性, 組織内自尊感情

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