学会誌「産業・組織心理学研究」

外食チェーン店長のフォロワーシップ認知尺度の作成

浜田 陽子(目白大学大学院心理学研究科)

庄司 正実(目白大学人間学部)

In order to measure the impact of followership on managers,the objective of this research was to establish perceived followership scale of restaurant chain managers. In study 1,a free-descriptive style survey was conducted on 129 store managers,asking for their followership experiences and expectations of employees. Based on this survey,followership activity list was generated in which 21 items of followership behaviors were extracted. In study 2,test structure on sample of 147 managers,and 16 items,3 factors scales were constructed. Reliability and validity of the scale were partially confirmed and accumulation of empirical studies was expected.

キーワード : 外食チェーン, 店長, フォロワーシップ, フォロワーシップ行動

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